Network Key Unknown

WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect

For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.

Set up the machine to match the wireless router settings using IJ Network Tool.

Setting an Encryption Key

Set up the machine to match the wireless router settings using IJ Network Tool.

Using WPA/WPA2

The authentication method, passphrase, and dynamic encryption type must be the same for the wireless router, the machine, and your computer.

Enter the passphrase configured on the wireless router (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).

Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.
- For Windows:
  
  For details, see Changing WPA/WPA2 Detailed Settings.
- For Mac OS:
  
  For details, see Changing WPA/WPA2 Detailed Settings.
Note
- This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
Using WEP

The key length, key format, key to use (one of 1 to 4), and authentication method must be the same for the wireless router, the machine, and your computer.

To communicate with a wireless router that uses automatically generated WEP keys, you must set the machine to use the key generated by the wireless router, entering it in hexadecimal format.
- For Windows:
  
  Normally, select Auto for the authentication method. Otherwise, select Open System or Shared Key depending on the wireless router's settings.
  
  When the WEP Details screen appears after you click Set on the Search screen, follow the on-screen instructions and set key length, key format, key number, and authentication method to enter a WEP key.
  
  For details, see Changing WEP Detailed Settings.
- For Mac OS:
  
  Normally, select Auto for the authentication method. Otherwise, select Open System or Shared Key depending on the wireless router's settings.
  
  When the WEP Details screen appears after you click Set on the Wireless Routers screen, follow the on-screen instructions and set key length, key format, key number, and authentication method to enter a WEP key.
  
  For details, see Changing WEP Detailed Settings.
  
  Note
  - If the machine is connected to an AirPort Base Station via LAN:
    
    If the machine is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility.
    - Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station.
    - Select 1 for Key ID. Otherwise, computer will not be able to communicate with machine via the wireless router.